IT that keeps your practice compliant, running, and quiet.
If your day gets interrupted by an EHR that crashes, a HIPAA question you can't answer, or a cyber insurance form you can't fill out — that's why we exist. Cybernerds is the IT partner small healthcare practices in NC and SC trust to keep things working, keep things compliant, and keep things quiet.
Source: IBM Cost of a Data Breach Report 2024
Source: Sophos State of Ransomware in Healthcare 2024
Source: Cybernerds Service Level Agreement
Source: Cybernerds Service Level Agreement
The gaps that matter most aren't the ones you're watching.
General IT providers know how to fix printers and reset passwords. Few of them know how to keep you ready for an OCR audit, defend you against ransomware, or answer the cyber insurance questionnaire that just landed on your desk. That's the gap we exist to close.
Undocumented Safeguards
HIPAA requires you to document the safeguards in place — not just have them. OCR enforcement settlements consistently cite a missing or incomplete Security Risk Analysis as a top finding, alongside missing written policies and evidence of workforce training.
Source: HHS Office for Civil Rights — Security Risk Analysis Guidance
Ransomware Exposure
Healthcare is one of the most-targeted industries for ransomware — Sophos found 67% of healthcare organizations were hit in the past year. EHR downtime costs revenue every hour. Old workstations with patient data, no MFA on email, untested backups — these are the gaps attackers walk through.
Source: Sophos State of Ransomware in Healthcare 2024
Cyber Insurance Pressure
Cyber insurance carriers now require MFA, EDR, tested backups, written incident response plans, and security awareness training before they will renew. Coalition reports 82% of denied cyber claims involved organizations without MFA — practices that cannot answer "yes" on the questionnaire face dropped coverage or material premium increases.
Source: Coalition 2024 Cyber Claims Report
If you handle patient data in NC or SC, this is for you.
We serve small healthcare practices across both states. Single-location and multi-location, clinical and administrative, every common practice management and EHR platform.
Dental Practices
Optometry & Vision
Physical Therapy
Small Medical Practices
Behavioral Health
Chiropractic
Veterinary
Specialty Clinics
Practice management & EHR platforms we work with
We map our service to every standard in the rule
The HIPAA Security Rule defines 18 standards across three categories. Our managed service is structured to satisfy each one — and produce the documentation you need when an auditor asks.
Administrative Safeguards
9 standards · Section 164.308 (HIPAA Security Rule)
- ✓Security Risk Analysis (annual)
- ✓Workforce security training
- ✓Information access management
- ✓Security incident procedures
- ✓Contingency & backup planning
- ✓Business Associate Agreements
Physical Safeguards
4 standards · Section 164.310 (HIPAA Security Rule)
- ✓Facility access controls
- ✓Workstation use & security
- ✓Device & media controls
- ✓Hardware disposal & reuse
- ✓Mobile device management
- ✓Screen privacy enforcement
Technical Safeguards
5 standards · Section 164.312 (HIPAA Security Rule)
- ✓Unique user IDs & access control
- ✓Multi-factor authentication
- ✓Audit logging & review
- ✓Encryption at rest & in transit
- ✓Endpoint detection & response
- ✓Automatic logoff enforcement
All of this is delivered inside your secured Microsoft 365 environment, under signed Business Associate Agreements with both Cybernerds and Microsoft.
Assess first. Then build.
We never sell you a contract on day one. We earn the engagement by showing you exactly where your environment stands today — for free — before recommending any work.
Free 30-Min Conversation
A no-pressure call to understand your practice, your concerns, and where IT stands today. You leave with a written summary of your top risks within 48 hours.
FREE · 48-hour summaryOCR & HIPAA Readiness Assessment
We review your environment, your security posture, and your HIPAA controls. You receive a scored report, a prioritized fix list, and a clear roadmap — written in plain English for you and your team.
Engagement · 5 daysSetup & Secure
We deploy the systems, configure the protections, and document every safeguard. Every workstation, every email account, every control — installed correctly the first time, audit-ready from day one.
Project · 1-2 weeksOngoing Partnership
Continuous monitoring, rapid response, monthly reports, and quarterly business reviews. We keep your IT working, your patient data protected, and your documentation current so you're never caught flat-footed.
Recurring · MonthlyMost MSPs do IT. We do compliance-grade IT.
There are dozens of managed IT providers in the Carolinas. Here is what makes ours different.
5+ Years of Healthcare IT Experience
Each member of our team brings an average of 5+ years supporting healthcare practices in IT, security, and compliance work. We didn't pivot into healthcare — we built our practice around what we already knew worked here.
Documentation You Can Show OCR
When an auditor asks 'show me your Security Risk Analysis, your encryption policy, your training records' — most practices fumble. We deliver these as part of the engagement, kept current quarterly.
Assessment-First, Always
We never quote you a managed services contract before showing you exactly what you have today. The first conversation is free. The deep assessment is paid but optional. You only sign on after you see the work.
Built for Practices That Get Audited
Whether it's an OCR audit, your cyber insurance carrier, or a state-board inquiry — when the questions come, your documentation is ready, your controls are in place, and you can prove both. We design for the audit so you don't dread it.
Not ready to talk yet? Get the HIPAA Readiness Checklist first.
A 12-question self-check based on the HIPAA Security Rule. Score yourself in under 10 minutes. Drop your email and we will send the PDF straight to your inbox — no sales call required.
Frequently Asked Questions
Are you a HIPAA Business Associate?
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We are too small to be a target. Why do we need this?
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We already have an IT person. Why do we need an MSP?
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What does the free assessment actually cover?
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Will you support our practice management software?
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Where are you located, and do you support multi-location practices?
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Find out exactly where your practice stands. For free!
A 30-minute call. A 48-hour written summary. Your top 5 IT and HIPAA risks, prioritized. No obligation, no pitch.
Prefer to start broader? See our full Managed IT service overview.