Sector
Public Sector / Law Enforcement
Environment
Windows Endpoint Estate (Pilot Scope)
Engagement Type
IRIS → PDS Implementation
Technologies
Engagement Overview
Cybernerds was engaged to establish a secure and structured foundation for modern endpoint management using Microsoft Intune. The engagement began with a targeted Infrastructure Readiness & Insight Survey (IRIS) to evaluate feasibility and define baseline requirements, followed by delivery through the Platform Design Specification (PDS) framework. The objective was to deploy a controlled pilot environment that would validate Microsoft Intune capabilities prior to broader organizational adoption.
Initial State
The organization operated within a traditional endpoint management model with limited centralized control and inconsistent enforcement of security standards. Key conditions observed during IRIS included:
- ✓No standardized cloud-based endpoint management framework
- ✓Inconsistent enforcement of encryption and antivirus policies
- ✓Limited visibility into endpoint compliance and configuration state
- ✓No structured mechanism for cloud-based application deployment
Key Challenges — IRIS Findings
- ✓Endpoint Management: Absence of centralized Intune governance
- ✓Security: Lack of enforced encryption and endpoint protection baseline
- ✓Application Delivery: No repeatable cloud deployment model
- ✓Visibility: Limited validation of compliance across devices
Solution Design — PDS Framework
The design prioritized simplicity, validation, and scalability.
- ✓Architecture: Entra ID-joined Windows 11 devices managed via Intune
- ✓Enrollment: Automatic MDM enrollment for all authenticated users
- ✓Security Baseline: BitLocker encryption, Microsoft Defender Antivirus policies
- ✓Update Strategy: Windows Update for Business with controlled deployment windows
- ✓Application Model: Standardized packaging and deployment via Intune
- ✓Governance: Entra ID groups for structured targeting and control
Implementation — PDS Execution
All work was executed remotely using a defined PDS lifecycle (Discover → Design → Implement → Validate → Transition).
- ✓Intune tenant configuration validated and aligned with Entra ID
- ✓Automatic enrollment enabled for pilot scope
- ✓Baseline policies deployed: device configuration, encryption, antivirus, update management
- ✓Application packages deployed: Microsoft 365 Apps, Google Chrome, Adobe Acrobat, operational tools
- ✓Entra ID group created for controlled pilot targeting
- ✓Pilot devices enrolled and monitored
Validation — PDS Validation Phase
- ✓Device enrollment successfully completed
- ✓Policy application confirmed across pilot endpoints
- ✓BitLocker encryption enforced and recovery keys escrowed
- ✓Microsoft Defender Antivirus active and reporting
- ✓Application deployment verified
- ✓Update policies functioning as designed
Outcome
- ✓A validated Intune baseline environment ready for expansion
- ✓Centralized endpoint management capability
- ✓Standardized security configuration across pilot devices
- ✓A repeatable deployment model for future rollout
- ✓Internal IT enablement through structured knowledge transfer
Strategic Value
This engagement established a transition from fragmented endpoint management to a controlled, cloud-based operational model, enabling improved security posture, reduced operational complexity, and scalable endpoint governance.
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