RESPONSIBILITIES: Handle incoming telephone calls as first point of contact for the organization Provide administrative support to the organization, including scheduling appointments, managing emails and organizing files Assist with various research projects and data collection/analysis Prepare and edit correspondence, communications, presentations, and other documents Handle sensitive information with confidentiality and use discretion when dealing with…

The Desktop Engineer is responsible for being a tier II support contact for escalated support requests, and daily systems administration and security duties. This position is a hybrid advanced Desktop Support and Cyber Security position. Enumerated below are details of what the position entails. RESPONSIBILITIES: Provide 1st and 2nd Tier II support requests from helpdesk…

The Helpdesk Technician I is responsible for remotely being the first point of contact in resolving customers day to day IT support requests. Enumerated below are details of what the position entails. RESPONSIBILITIES: Performs preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they…

We are looking for an enthusiastic Sales Development Representative to create a sales process, and help drive Cybernerds marketing and sales process by nurturing and qualifying new business in North America This is a crucial role that will be responsible for qualifying and nurturing new business and ultimately turning new leads into sales. The right…